Who are we?
We’re Minera Roof Trusses and we design, manufacture and supply roof trusses, floor joists and associated products from our site in Wrexham. For more information please see our About Us page.
Office Address: Minera Roof Trusses, Units 1 – 3, Five Crosses Industrial Estate, Minera, Wrexham, LL11 3RD.
Company No: 01325682
How do we collect information from you?
We obtain information about you when you contact us about our products and services.
For example, when you complete a contact form or a quote generator on our website, enquire with us via email/post/telephone, complete and return a piece of direct mail, enter one of our competitions on social media/our website or if you register to receive one of our newsletters. Your details will only be used to contact you in relation to the initial point of contact.
What type of information is collected from you?
The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when. If you purchase a product from us, your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions.
How is your information used?
We may use your information to:
Who has access to your information?
We will not sell or rent your information to third parties, and we will not share your information with third parties for their marketing purposes.
We will only use the information to provide a product or service you have requested, and share with persons or organisations who work on our behalf to provide a product or service to you. Such persons or organisations may only use this information in order to provide such product or service and not for any other purpose.
We may also be required to supply your information in order to comply with a regulatory or legal process.
International data transfers and security.
We will not transfer your data outside of our organisation and it will not be transferred outside of the EU. Your data will be stored on our secure dedicated server and will not be passed, sold or rented to any third parties.
How long we hold your data.
We will only hold your data for as long as it is relevant to do so. We will review the data we hold every 12 months. If at anytime you wish for us to cease using your personal data or wish for it to be deleted completely, please ‘Contact Us’.
You have the right to unsubscribe from any emails or other types of communication we send you. You also have the right to request that we delete all personal data that we hold in relation to you. Please unsubscribe using the link at the bottom of our emails or contact us with your preferences by email at email@example.com or using the contact forms on our website.
If you are not happy with the way we handle your private information please contact us by email at firstname.lastname@example.org or you have the right to complain to the Information Commissioner – Please see ico.org.uk/concerns