Our privacy policy provides you with comprehensive information as to the personal data that we collect, what we do with it and how we store it. You will find useful details relating to your rights along with contact details if you wish to update or remove your data form our system. At Minera Roof Trusses we are committed to ensuring we treat your personal data securely and in line with our privacy policy.

We’re Minera Roof Trusses and we design, manufacture and supply roof trusses, floor joists and associated products from our site in Wrexham. For more information please see our About Us page.

Office Address: Units 1 & 2, Five Crosses Industrial Estate, Minera, Wrexham, LL11 3RD.

Company No: 01325682

We obtain information about you when you contact us about our products and services.

For example, when you complete a contact form or a quote generator on our website, enquire with us via email/post/telephone, complete and return a piece of direct mail, enter one of our competitions on social media/our website or if you register to receive one of our newsletters. Your details will only be used to contact you in relation to the initial point of contact.

The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when. If you purchase a product from us, your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions.

We may use your information to:

  • Respond to enquiries relating to our services with a view to providing a quotation
  • Process orders that you have submitted
  • Carry out our obligations arising from any contracts entered into by you and us
  • Send you communications which you have requested and that may be of interest
  • Deal with entries into a competition
  • Seek your views or comments on the services we provide
  • Notify you of changes to our services
  • Process a job application

We will not sell or rent your information to third parties, and we will not share your information with third parties for their marketing purposes.

We will only use the information to provide a product or service you have requested, and share with persons or organisations who work on our behalf to provide a product or service to you. Such persons or organisations may only use this information in order to provide such product or service and not for any other purpose.

We may also be required to supply your information in order to comply with a regulatory or legal process.

We will not transfer your data outside of our organisation and it will not be transferred outside of the EU. Your data will be stored on our secure dedicated server and will not be passed, sold or rented to any third parties.

We will only hold your data for as long as it is relevant to do so. We will review the data we hold every 12 months. If at anytime you wish for us to cease using your personal data or wish for it to be deleted completely, please ‘Contact Us’.

You have the right to unsubscribe from any emails or other types of communication we send you. You also have the right to request that we delete all personal data that we hold in relation to you. Please unsubscribe using the link at the bottom of our emails or contact us with your preferences by email at office@minera-rooftrusses.com or using the contact forms on our website.

If you are not happy with the way we handle your private information please contact us by email at office@minera-rooftrusses.com or you have the right to complain to the Information Commissioner – Please see ico.org.uk/concerns

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ORDER TO DELIVERY IN 5 WORKING DAYS

In mainland UK on trussed rafters and engineering joists.

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VELUX ROOF WINDOWS

We supply a wide range of VELUX roof windows, sun tunnels, flat roof windows and blinds.

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